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About Role

Vimaan is looking for a seasoned and skilled manager who will lead our IT function to support our internal stakeholders and lead a team of L1 and L2 engineers to provide world class customer support to our operations team and end users.

About Vimaan

We’re Vimaan, an early stage Silicon Valley startup. We’re enabling a paradigm shift in the way robots, cloud and the SaaS platform are leveraged in commercial applications. Our proprietary robotics solution enables full autonomy and scalability. Our IaaS/SaaS model, generates rich, actionable data for our commercial and enterprise customers. Our target markets extend across a vast swath of commercial applications—with an initial focus on warehouse inventory management. Our founders have a track record of founding multiple companies. We’re still in stealth, funded by blue chip investors, have engagements with Fortune 500 customers, and have a dynamite team in both US and India. This is a great opportunity to be an early member of the Vimaan team.

Responsibilities

  • Lead large IT projects, including the design, deployment and maintenance of IT systems and services
  • Monitor performance, uptime and maintainability of IT systems to determine cost effectiveness and impact to productivity, and to make recommendations for improving the IT infrastructure
  • Help define IT infrastructure strategy, architecture, and processes
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Assess vendors and develop test strategies for new hardware and software
  • Troubleshoot hardware and software issues related to internal IT
  • Hire and manage team of IT engineers and L1 / L2 customer support engineers
  • Provide world class customer support to Vimaan operations team and to our end users

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • 5 or more years of experience working in IT operations
  • Experience leading and managing large IT projects and rolling out IT infrastructure across various technologies
  • Experience leading and managing a team of IT engineers and / or customer support engineers
  • Excellent working knowledge of computer systems, security, network and systems administration, databases, and data storage systems
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT infrastructure and operations best practices
  • Strong written and verbal communication skills

How to stand out

  • Experience working with Microsoft Active Directory and LDAP
  • Experience with networking including firewalls, routers, switches, VLAN, IPSec, VPN, and other related technologies
  • Experience with infrastructure security, network security, intrusion detection system, intrusion prevention system
  • Experience working with Linux OS
  • Experience working with VMware, KVM, or similar virtualization technology
  • Experience working with Docker and Kubernetes
  • Experience working with databases such as PostgreSQL
  • Experience working with Azure, AWS and GCP
  • Experience working with Ansible, Jenkins, JFrog
  • Experience with NFS, NAS and SAN storage
  • Self motivated and self managed
  • You are someone that others enjoy working with due to your positive attitude and technical competence
  • Pragmatic approach to solving problems and collaboration
  • Open-minded, passionate, but not ideological
  • Biased towards automation and ensuring “it just works”
  • Team-first attitude motivated by helping team members succeed

Benefits

  • 30 days of paid leave annually to help nurture work-life symbiosis
  • Stock options
  • Healthcare for individual and their immediate family members
  • Personal accident and life insurance
  • Meal vouchers for non-remote work setting
  • Relocation assistance

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About vimaan

Headquartered in Silicon Valley, with team members around the world, Vimaan is comprised of computer vision and hardware technologists and also warehousing domain experts with a rich and successful history in successful technology startups. Vimaan’s primary mission is to deliver computer vision and machine learning solutions to solve long-standing inventory visibility, accuracy and quality challenges experienced in the supply chain.

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