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About Role

Vimaan is looking for a seasoned and skilled manager who will lead our IT function to support our internal stakeholders and lead a team of L1 and L2 engineers to provide world class customer support to our operations team and end users.

About Vimaan

We’re Vimaan, an early stage Silicon Valley start-up. We’re enabling a paradigm shift in the way robots; cloud and the SaaS platform are leveraged in commercial applications. Our proprietary robotics solution enables full autonomy and scalability. Our IaaS/SaaS model, generates rich, actionable data for our commercial and enterprise customers. Our target markets extend across a vast swath of commercial applications—with an initial focus on warehouse inventory management. Our founders have a track record of founding multiple companies. We’re still in stealth, funded by blue chip investors, have engagements with Fortune 500 customers, and have a dynamite team in both US and India. This is a great opportunity to be an early member of the Vimaan team.

We’re Vimaan, an early stage Silicon Valley start-up. We’re enabling a paradigm shift in the way robots; cloud and the SaaS platform are leveraged in commercial applications. Our proprietary robotics solution enables full autonomy and scalability. Our IaaS/SaaS model, generates rich, actionable data for our commercial and enterprise customers. Our target markets extend across a vast swath of commercial applications—with an initial focus on warehouse inventory management. Our founders have a track record of founding multiple companies. We’re still in stealth, funded by blue chip investors, have engagements with Fortune 500 customers, and have a dynamite team in both US and India. This is a great opportunity to be an early member of the Vimaan team.

Responsibilities

  • Lead large IT projects, including the design, deployment and maintenance of IT systems and services.
  • Monitor performance, uptime and maintainability of IT systems to determine cost effectiveness and impact to productivity, and to make recommendations for improving the IT infrastructure.
  • Help define IT infrastructure strategy, architecture, and processes.
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Assess vendors and develop test strategies for new hardware and software/
  • Troubleshoot hardware and software issues related to internal IT.
  • Hire and manage team of IT engineers and L1 / L2 customer support engineers.
  • Provide world class customer support to Vimaan operations team and to our end users.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • 5 or more years of experience working in IT operations
  • Experience leading and managing large IT projects and rolling out IT infrastructure across various technologies
  • Experience leading and managing a team of IT engineers and / or customer support engineers
  • Excellent working knowledge of computer systems, security, network and systems administration, databases, and data storage systems
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT infrastructure and operations best practices
  • Strong written and verbal communication skills

How to stand out

  • Experience working with Microsoft Active Directory and LDAP
  • Experience with networking including firewalls, routers, switches, VLAN, IPSec, VPN, and other related technologies
  • Experience with infrastructure security, network security, intrusion detection system, intrusion prevention system
  • Experience working with Linux OS
  • Experience working with VMware, KVM, or similar virtualization technology
  • Experience working with Docker and Kubernetes
  • Experience working with databases such as PostgreSQL
  • Experience working with Azure, AWS and GCP
  • Experience working with Ansible, Jenkins, JFrog
  • Experience with NFS, NAS and SAN storage
  • Self motivated and self managed
  • You are someone that others enjoy working with due to your positive attitude and technical competence
  • Pragmatic approach to solving problems and collaboration
  • Open-minded, passionate, but not ideological
  • Biased towards automation and ensuring “it just works”
  • Team-first attitude motivated by helping team members succeed

Job Type

Full time

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About vimaan

Headquartered in Silicon Valley, with team members around the world, Vimaan is comprised of computer vision and hardware technologists and also warehousing domain experts with a rich and successful history in successful technology startups. Vimaan’s primary mission is to deliver computer vision and machine learning solutions to solve long-standing inventory visibility, accuracy and quality challenges experienced in the supply chain.

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