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Order Packing &
Validation

Validating Order Fulfillment with Computer Vision

Online ordering has become the default shopping option for consumers, and this has required 3PLs, Brands and warehouses to reassess their order packing processes.  Once items are picked and delivered to order packing stations they still need to be diligently verified before orders are assembled.  The increase in online volume has placed a strain on warehouse order packers and as a result errors associated with order fulfillment have grown disproportionately.

Improve order packing quality and record item fulfillment proof with computer vision

The average return rate for online orders is over 20%, compared to 9% for brick-and-mortar stores. (according to the National Retail Federation). And according to Invesp, over 60% of returns are avoidable if order packing was more accurate and included proof of order fulfillment:

  • Received wrong item:   23%
  • Product received looks different:  22%
  • Received damaged goods: 20%

Due to the overwhelming growth, returns have become a whole new operation for 3PLs and warehouses.  Verifying eaches and orders during packing will assist in driving these numbers down as well as improving customer satisfaction. Vimaan computer vision supports faster and more precise item validation during the order packing process.

Featured Order Packing and Validation Workflow

Order Manifest Verification

PackVIEW accesses customer order information from the WMS outgoing manifest, ensuring that Associates have access to the most up to date and accurate order information from the warehouse system of record. Learn how Vimaan delivers 100% order manifest verification.

WHAT IS INVENTORY ACCURACY… AND WHY 3pLs and brands need to care

Order packing is the final step in ensuring the customer’s order is fulfilled accurately with the right SKUs and quantities. Automated validation of packaged items provides assurance the content matches the order manifest.

Inventory accuracy is a challenge in almost every warehouse we walk into, and the reasons behind the inaccuracies vary. Understanding the truth behind your inventory involves not just cycle counting of stored inventory but also accurate tracking of inventory movement and reconciling it in near real time against your WMS. 

 

Order Packing & Validation Resources

Order Packing and Validtion Solutions

PackVIEW

Real-time each verification ensures the highest accuracy in order fulfillment

DockTRACK Parcel

Scans, Tracks and INSPECTS High Volume Packages Entering and Leaving the Warehouse.

StorTRACK Ground

Ground level inventory capture and tracking, ideal for busy eCommerce operations.

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